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Get Started

Support Center

Get help with setup, reviews, limits, and account questions.

IgniteDX is in early access, and we're actively improving the product based on user feedback.

Setup guide

Install the GitHub App and run your first review.

Contact support

Need help with setup, access, or review behavior? Email us.

What can support help with?

  • • GitHub App installation and setup issues
  • • Review behavior and feedback questions
  • • Repository access and limits
  • • Privacy or data-handling questions
  • • Bug reports and product feedback

Getting started

  1. Install the GitHub App — Sign in with GitHub and install the IgniteDX App on the repository you want reviewed.
  2. Connect a repository — Select the repo you want IgniteDX to monitor from your dashboard.
  3. Open a pull request — Create or update a PR as usual. IgniteDX automatically detects it.
  4. Review the feedback — Within minutes, you'll see structured review comments directly in your PR — categorized as blocking, non-blocking, or suggestions.

Frequently asked questions

Getting started

What programming languages does IgniteDX support?

IgniteDX is language-agnostic — it can review PRs in any language. It currently works most efficiently in JavaScript and TypeScript environments, with built-in environment detection and framework awareness also available for Python, Go, Rust, Java, Kotlin, Ruby, PHP, Swift, and Dart.

Why can I only have one active repository?

During early access, each project supports one active repository at a time to keep reviews fast and focused. You can switch repositories, but review history for the previous repo will be cleared.

Plans and limits

Is IgniteDX free to use?

Yes. IgniteDX is currently in Free Beta — $0/month with 50 reviews included. Features and limits may change as the product evolves, and early access users will always be notified in advance.

Privacy and security

Can I use IgniteDX with private repositories?

Yes. IgniteDX works with both public and private repositories. Your code is never used to train models. Learn more.

Does IgniteDX train on my code?

No. Your code is processed only to generate the review and is not used to train any models. See our Privacy Policy.

What permissions does the GitHub App require?

IgniteDX requests read access to repository contents and pull requests, and write access to checks and PR comments. We never push commits or modify your code. See full details.

Where can I find the full privacy and legal details?

See our Privacy Policy and Terms of Service.

Troubleshooting

What if IgniteDX flags a false positive?

You can mark any review finding as a false positive directly from the review detail page. When you do, the issue is dismissed, the corresponding GitHub comment is minimized, and the review verdict is recalculated. IgniteDX also learns from these dismissals per repository — once the same pattern is dismissed three times, it is automatically downgraded from blocking to non-blocking in future reviews.

Still need help?

We're actively improving IgniteDX and use support requests to fix bugs, clarify workflows, and improve the product.

Email us at support@ignitedx.dev — we read every message and respond as quickly as we can.